FAQs

Why PPTP VPN can secure my internet connection?

  • Once users connect to Free Canada VPN service, the computer or network device is assigned with new IP address and new DNS servers. Since then all Internet traffic is encrypted with 128 bits key and is tunneled to VPN network. From VPN server side, the traiffc is decrypted and allowed to travel to its final destination. Users’ local ISP can only see the encrypted data stream between computer and VPN server. They can’t monitor, sniffer, log or control your Internet usage and you can bypass your ISP restrictions on websites bans.

How to Troubleshoot connection Error 619?

  • Make sure you copied the VPN password from our website without mistake;
  • Make sure TCP port 1723 is opened in firewall software;
  • Make sure PPTP VPN Pass Through is enabled in home wireless router;
  • Make sure your local ISP has GRE protocol port 47 opened;          

What kind of Internet connections can it work over?

  • Any most popular ISP connections can be used with our free VPN service: including dial-up, cable modem, DSL, T-1, 3G/4G mobile data, WiMax, Fiber connection etc. PPTP runs on top of your existing connection. just make sure the GRE protocol isn't blocked;

How secure and safe your VPN connection is?

  • Our PPTP VPN service uses MS-CHAPv2 and MPPE 28-bit key for authentication and encryption, it's the most secure and popular way for current network security, for comsumer usage, it's way more than enough to ensure a high security connection for your daily web surfing requirement.

Can I use your Free VPN with in iPhone, iPad and Google Nexus galaxy phone?

  • Of course YES, check our VPN configuration page for the instructions. No only the Android and iOS platform, but all latest operation systems, network routers, online game consoles are all supporting PPTP VPN connection, please check your own device user manual for details.

Can I use your free VPN connection for BT downloading?

  • We are very sorry that to give every user the even opportunity to get enough bandwidth for a smooth UK web surfing and video streaming experience, no any P2P applications are allowed to use through our VPN network. Plus you can't use our VPN connection for any illegal activity or posting spam contents etc, otherwise if necessary your network abuse logs will be exposed to 3rd party authority for further investment, thanks for your corporation.

How to check if I am using your VPN connection for internet browsing?

  • There are several websites that you can use to verify what IP address you are using for your internet access:

          http://whatismyipaddress.com

          http://www.whatismyip.com

          http://www.ip2location.com